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CompliAI Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: contact@compliAI.co

What Information We Collect, Use and Why

We collect or use the following information to provide and improve our products and services for our clients:

  • Names and contact details

  • Usage data (including information about how you interact with and use our website, products and services)

  • Website user information

  • IP addresses

  • Website and app user journey information.

 

We use the following personal information to communicate with you based on the survey opted-in you selected:

  • Email

 

We collect or use the following personal information to communicate with you about Alpha and Beta Tests:

  • Names and contact details

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We collect or use the following personal information for market research:

  • Survey responses

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.


Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

 

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

  • Your right to erasure - You have the right to ask us to delete your personal information. 

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

  • Your right to object to processing - You have the right to object to the processing of your personal data.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.


If you make a request, we must respond to you without undue delay and in any event within one month.


To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases

Our lawful basis for processing your personal information to provide and improve our products and services is:

  • Legitimate interests – To improve our product and services.

 

Our lawful basis for communicating with you based on your survey opt-in is:

  • Consent

 

Our lawful basis for processing your personal information to contact you about our Alpha Tests is:

  • Legitimate interests – To understand if you are a good fit for our alpha test.

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Our lawful basis for processing your personal information for market research is:

  • ​Legitimate interests - To inform our product development.​

How We Collect Your Personal Information

  • Directly from you

How Long We Keep Your Information

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements or to defend against the prospect of any future legal action.

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To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, or statutory time limits.

Who We Share Information With

Web Hosts

  • To host our website and web app.

 

Website Analytics

  • To provide analytics about how users interact with our website and app

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Survey Solution

  • To collect responses to our survey.

How To Complain

​If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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